Policies & Terms of Use

The Collection of Personal Information
To prevent abuse of our site, we may request that customers provide a name and valid e-mail address. While this information is never sold or shared, we may use it for correspondence on a specific order, or to respond to a customer's feedback.

No Disclosure Policy
The owners and operators of familyofbirds.com will not sell or share personal information collected on this site.

Use of Cookies
Some features of familyofbirds.com utilizes a technology called cookies. These are small files placed on your hard drive to keep track of items you have placed in your Basket. Please note that cookies do not actively read or change any existing data on your computer. If your browser prompts you on whether or not you wish to accept a cookie, you may decline.

Be aware, however, that without cookies you will not be able to take advantage of all the online ordering features of familyofbirds.com.

Terms of Use

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to abide by the terms described below.

Copyright Notice

All works of art and web graphics within this web site (familyofbirds.com) created by Bob L. De Ment  (the artist) are protected under U.S. Copyright laws and international conventions. No portion of the artists works or statements may be used, copied, displayed, or transferred electronically, without prior written permission from the artist

Shipping
We ship only within the United States. Please email for international orders.

All Shipping & Handling Charges shown are Per-Package sent to the same address, not Per-Print! Multiple Prints sent to the same address are shipped in One Package, so are charged only once for shipping!

Each image is enclosed in a clear protective poly bag with a backer board.

Please allow at least 10 to 14 days for preparation and shipping. We ship all art prints via  FedEx Ground, UPS Groun, and USPS (First Class).

Payments
We only accept PayPal, MasterCard, Visa

Returns
If you are not satisfied with your purchase, you may return the unopened print in resalable condition, within 10 days. Please notify us before returning an item at bob@familyofbirds.com 8am to 4pm PST-PDT Monday through Thursday for the fastest service. The purchase price will be refunded upon receiving returned merchandise minus the shipping and credit card fees (if any). We cannot reimburse the shipping costs incurred by the customer in returning prints.